Care Instructions

  • At Shazé, your privacy is important to us. Our privacy policy has been crafted with the same meticulous attention to detail you expect from our products in order to provide you with a better privacy experience. This policy discusses our online information practices and the choices you can make about the way your information is collected and used. For easy access, our privacy policy has been made available on our homepage and all other areas of our site where your personally identifiable information may be requested.

    CARE FOR JEWELLERY

    • Store your jewellery in a safe and secure place. Avoid dust, moisture and direct light to ensure your jewellery does not tarnish and discolour.
    • When wearing, simply follow the golden rule “Last On / First Off’. Put your jewellery on last so that it is not sprayed with perfumes and hairspray. Take it off first, before your clothing and before going to bed to avoid it being snagged or crushed.
    • Never sleep, bath or swim in your jewellery as it may lead to chains getting kinked or bending of earring posts.
    • Don’t be alarmed if the metal tarnishes and/or oxidises. This is a natural reaction to chemicals in the atmosphere, heat and the body oils of the wearer. Discolouration can usually be removed by careful use of a good quality jewellery cleaning cloth.
    • Contact with perfume, hairspray, chlorinated or salt water or household cleaning products should always be avoided.
    • Be gentle with earring posts, clasps etc as they can bend or break under excessive force. Gemstones can also scratch, crack or chip if dropped.
  • CARE FOR SILVERWARE/DÉCOR

    • Do not use fine silver to serve food containing egg or mayonnaise. As these foods can tarnish silver, use glass bowls, or liners that may have accompanied such silver pieces. Salt is also harmful to silver leading to black spots. Rinse your silver products well after contact with eggs, peas, sprouts etc. as certain food contain mild acids.
    • Always remove salt and pepper from shakers to prevent pitting and corrosion while in storage. Most good salt pots are either plastic lined or are tinned inside.
    • DO NOT wash your sterling or silver plate in the dishwasher!
    • Use lukewarm water soapy water to clean the products, make sure not to use a lemon based detergent, as it can spot the silver. Dry silver thoroughly using a 100% cotton cloth or tiny water spots may eventually turn into black spots which are very hard or impossible to polish off by hand.
    • Do not use Brillo pads, steel wool, or other abrasive materials that will scratch silver sur-faces. Even tissue paper can scratch newly plated or polished silver if handled improp-erly. Use only a soft chamois cloth.
    • For decorative products that are lacquered, a frequent mild dusting with a soft cloth should suffice to maintain tarnish-free surface for a long time.
    • Sulphur present in the atmosphere can tarnish silver products. Regular use of silver products will help break that sulphide film on the surface.
    • Occasionally, because of the porous nature of old silver plate, small white spots may appear on silver just after it has been replated. These spots are never present when we wrap and ship an item, but they can appear days or weeks after plating as the base metal dries out. DO NOT rub the white spots with the tissue that the piece is wrapped in, use ordinary a soft cloth to remove them.
    • Using dips to clean silver, in order to accentuate the details of a given piece, can remove the oxidation or darkness from the ornate areas which are supposed to be there. However, these dips can also remove large amounts of silver from plated items so be very careful when using it. Heavily tarnished pieces can be cleaned with foam or liquid paste silver polishes.
    • Once clean and dry, wrap silver items in silver cloth for storage. You can also store wrapped silver items in airtight plastic bags. The silver can be wrapped in plain cloth or silver cloth when stored in airtight bags. Use silver bags for flatware.
    • NEVER store unwrapped silver in plastic bags or wrap and make sure that rubber bands do not come in contact with the silver. Since rubber bands are petroleum-based prod-ucts, they break down over time and stain the silver. In fact, rubber bands can leave black imprints almost immediately!
    • When the silver kept on display starts to tarnish, the first stage is a gold-like tarnish which wipes away quite easily with a polishing cloth, or a pair of polishing gloves.
    • To remove built-up silver polish from the crevices of ornate silver pieces, use a horsehair brush. Do not use a toothbrush as the plastic bristles will scratch the silver.
    • Use only recommended silver polishing solutions to maintain the shine of the products.
    • Any damage to the outer surface of the product might lead to the tarnishing of the product hence the products must be handled with utmost care.
  • CARE INSTRUCTIONS FOR SCARVES

    • Hand wash your scarf in cold water only
    • Do not bleach the scarf
    • Do not iron the scarf
    • Wash light coloured scarves separately
  • CARE INSTRUCTIONS FOR SUNGLASSES

    • Always carry your sunglasses in a sturdy case when you’re not wearing them
    • Never put them face down on a surface. Scratches can ruin your lenses.
    • It is best to avoid wearing your sunglasses on your head as doing so can distort its shape.
    • Tighten screws gently with a small screwdriver to prevent your sunglasses from falling off.
    • Never wipe your lenses when they are dry. Don’t use paper towels or other rough materi-als on them.
  • CARE INSTRUCTIONS FOR WATCH

    • Avoid strong shocks such as dropping on hard surfaces as they can damage the instru-ments.
    • Never insert/wash a water-resistant watch in water while the crown is pulled out. Do not turn or pull out the crown when the watch is wet.
    • Even if your watch is water resistant, avoid placing it directly under running water from a faucet. The water pressure from a faucet is sufficient to result in moisture penetration in-side the watch. Wash it in still water in a sink or container
    • The water resistance of a watch is not permanently guaranteed. It is affected by the ageing of gaskets or deformation of watch parts due to an accidental shock. We recommend that you have the water resistance of the watch checked regularly to ensure its full functionality.
    • To preserve your watch’s water resistance as long as possible, wipe off moisture, sweat or dirt with a soft, dry cloth after removing it from your wrist.
    • After using a water-resistant watch in sea water, wash it in fresh water and dry it with a soft cloth.
    • Do not wear the watch while taking a bath or sauna. Steam, soap or some components of a hot spring may accelerate the deterioration of water resistance performance.
    • The function of the watch can be affected by extreme temperature and by extreme changes in temperature. Since operational temperature ranges differ for each calibre, please refer to the instruction for your watch calibre.
    • Do not use solvents or chemicals like benzene, thinner, bleach in order to clean your watch. This may cause a chemical reaction and result in deterioration of the watch or a change in the colour of the case, band or strap.
    • Turn the crown from time to time in order to prevent its corrosion and maintain the flexi-bility of the gasket.
    • For a screw-in crown, screw down the crown carefully to prevent penetration of moisture inside the movement.
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